Thanks for renting the bikes to us! We had no problems at all, not even a flat tire, and thoroughly enjoyed our trip around western Cuba. Unfortunately, we did get a rather late start on our first day due to some mix up in your system about our order. When the bikes didn’t arrive by 9:30, we called. Your team took our measurements and address again and sorted it out, but we didn’t get the bikes until about 11, wich meant that we arrived at our destination (Las Terrazas, about 90 km away) well after dark. I’m grateful that your team sorted things out, but was not happy about getting such a late start with such a long ride ahead of us. Otherwise, returning the bikes was perfectly coordinated, and Michael did a great job of changing pedals for me (they were on VERY tight, so I’m glad he had a good wrench!).