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We have nothing but good things to say about Profil Cuba-Reisen.
The 2 rental bikes and 4 panniers that you provided were of high quality. We rode them over 300 km (Holguin-Banes- Playa Moralez-Gibara-Holguin, including side trips) and in all that riding we had no problems at all (once a chain came off, which took 2 minutes to fix). The tires were top-of-the-line touring ones (Swabbe Marathon - highly resistant to punctures and suitable for paved or unpaved roads).
The bikes we're delivered to our casa particular in Holguin at the appointed time by 2 very nice gentlemen who carried them up the stairs, and then offered me a choice of 2 seat types. The seats were also of high quality. When we arrived back in Holguin a few hours earlier than expected we requested that our bikes be picked up that afternoon rather than the following morning, and this was done.
Also, when we were deciding whether to rent bikes we really appreciated that Profil Cuba-Reisen sets out on its website exactly what is offered and the prices. When I submitted additional questions, they were quick to answer them. We are grateful for the excellent service we received, and we highly recommend Profil Cuba-Reisen to others.
Just wanted to reach out and thank you for taking care of us - we had an amazing time with Luis and can’t wait to come back to Cuba for another motorcycle tour!
I have really enjoyed having the beautiful bike I rented from you while I have been here in Havana. I knew when I saw the Schwalbe tires on the bike, that you guys had provided me with a very fine piece of equipment! Everything was in great working order.
Thanks for renting the bikes to us! We had no problems at all, not even a flat tire, and thoroughly enjoyed our trip around western Cuba. Unfortunately, we did get a rather late start on our first day due to some mix up in your system about our order. When the bikes didn’t arrive by 9:30, we called. Your team took our measurements and address again and sorted it out, but we didn’t get the bikes until about 11, wich meant that we arrived at our destination (Las Terrazas, about 90 km away) well after dark. I’m grateful that your team sorted things out, but was not happy about getting such a late start with such a long ride ahead of us. Otherwise, returning the bikes was perfectly coordinated, and Michael did a great job of changing pedals for me (they were on VERY tight, so I’m glad he had a good wrench!).
We are now back in the cold UK. Thanks for the rental bikes. They worked brilliantly for us, much heavier than our own but perfect for the roads in Havana. Having them meant that we were able to cover the whole of the city so many times without resorting to other forms of transport. The handovers worked perfectly. Thanks once again and the best of luck.
Just to say thank you. The rental bikes were great, and the delivery/pickup smooth. Was a great bike trip for us.
Looking forward to next time in Cuba!
I would like to say what a fantastic motorcycle trip we had with your company in Cuba, the whole experience was excellent, We enjoyed the 1 day ride organised at the last moment with Michael, he was the perfect host and a pleasure to be with.
With regards to the tour, we got on really well with Gustavo, he was an excellent guide, and was great to be with throughout the trip. He was both informative, knew the roads well, and always had a regard to safety without being obstructive.
I explained to Michael on the first day that one of the reasons that I booked with you was that your email correspondence was excellent, it was very quick and very informative, so I had full confidence that it would be a well-organised excursion.
The bikes were in excellent condition, and that make such a difference.
I will definitely be going back to Cuba and will be booking with you again!
Langs deze weg bedanken wij het team van Profil Cuba-Reisen voor de accurate service en uitstekende fietsen.
Mede door jullie inspanningen hebben we kunnen genieten van een prachtige fietsvakantie op Cuba Een aanrader.
Hi, everything in Cuba was just great! The rental bikes were very easy to ride, no flat tires or other mechanical problems. Drop off and pick up were good.
Hey danke danke danke schon!! We had the time of our lives and Luis and Luisito are los hombres for sure!!! I couldn’t upload the photos but please feel free to use any if you like. I also have films of the bike tour taken from pillion if you would like to see them?!?
Luis was a fabulous guide, the motor bike was in impeccable shape. The BMW 700GS is THE bike for blasting across the mixed terrain of Cuba, and these guys are the only ones that have ADV bikes like these. The guide spoke great English and took care of me from beginning to end. Friendly, prompt, communicative, just all-around success. If you are thinking of going for a rip in Cuba, JUST DO IT!
We very much enjoyed our trip on your rental bikes in Cuba and were very surprised that in such a latino-country (i used to live for a few years in Nicaragua) the people you hired were so punctual! Thanks very much to the driver and Abram who brought us in his VW Bulli outside Havana and the taxidriver who picked us up in Playa Larga with his '55 chevy! But a very special thank to Michael who helped us out with the broken pedal and even managed to change bikes during our Viazul bus-stopover in Havana. I send you seperately a few pics from our trip. And we can very much advice everyone in good shape to cross the Topes de Collantes!
We have just got to London and then home tonight. The trip was brilliant, thank you, especially the cycle. The rental bikes, route and accommodation were all perfect and it was the highlight of our three weeks in Cuba. Especially loved the route from Niquero along the coast to Santiago de Cuba. I will write a review for you when I am back on my computer in the next few days but thanks for organising everything - more people should try it since it’s safe, beautiful and a lot of fun albeit hot, but that is just part of the whole experience.
De reis was geweldig in alle opzichten. Het reizen van/naar Cuba was goed geregeld, de groep was ontzettend leuk, de reisleider was erg goed in zijn werk, Cuba is een geweldig mooi eiland en de reis was super gaaf. Hoogtepunten alle adembenemende uitzichten, de wateroversteken, rijden in de stenen berg op en af, rijden in de bergen en langs de kust. Louis de reisleider is heel goed in wat hij doet. Hij regelt de zaken goed, is vermakelijk gezelschap, een goede instructeur en weet veel te vertellen over Cuba. Ik heb ontzettend genoten en veel geleerd. Het was echt echt geweldig! Contact met kantoor was heel positief, snel en daadkrachtig.
Luis de lokale reisleider, praat met iedereen en danst graag. De motortocht van de Sierra Maestro naar Marea del Portillo is voor een groot gedeelte off road met meerdere water oversteken. Zowel ik als de andere deelnemer een Duitser hebben in het water gelegen na te zijn gevallen. Luis laat graag zijn motorshop zien als daar interesse voor is (oude Harleys). De accommodatie in de Casa Particulares was prima, de lokatie in Havanna was in het oude stadsdeel ik kon zo de stad in wandelen. Holguin is heel relax ik heb mij daar ook prima vermaakt. De reis voldeed zeker aan mijn verwachtingen, alleen jammer dat ik zo veel regen had.
The staff in Cuba were excellent. They exceeded my expectations. I'd like to thank Michael for collecting me at my hotel and extending a warm welcome. I really appreciated all his help to get settled and his friendly manner.
My guide Louis was a true professional. He made my motorcycle tour a complete success. We became good friends and I hope to ride with him again another day.
Overall, Profil-Cuba-Reisen provided a very satisfying riding experience for a fair price. If I can provide any additional information please let me know. Thank you for your service!
Yes, the trip was very good ! And the level of service provided by your team in Cuba tip top! Always on time, and helpful. A big thank you.
By the way we went back from Vinales to Havana with Viazul buses, no pb, even with 4 bikes. We just had to pay an extra 3 CUC per bike and remove the front wheel and saddle. We booked it 1 day in advance.
Overall we had a great experience. Even on fairly short notice the booking of the motorcycle tour in Cuba went really seamless and problem-free. The meet-up in Havana had been on time and also without any problems. Our guide Luis has been very knowledgeable and easy to work with. We even ended up staying at his place after the trip and he invited us for a great dinner there together with his friends. The 2-day trip itself has been exciting and and a great experience we didn't want to have missed. Although the cost are substantial, the value is adequate.
Just back from BMW moto tour. I cannot fault the trip. Made some good friends and will definitely be back as soon as I can. Professional, knowledgeable and great fun. Love Cuba and it’s people.
You have a great team. Luis is one of the nicest, funniest people I have ever met.
I would be happy to write a review to assist in publicity if you need it. From a lone female motorcyclist perspective it might be useful. I felt very safe 100% at all times.
I found you on the website looking for rental bikes to rent in Cuba last year when we rented bikes from you in April 2017. Then we biked for 2 weeks going west from Havana.
In January this year we started from Holguin and spent a month biking a 1200 km loop along the coast of eastern Cuba. The bikes performed very well considering the at times very poor road conditions with a lot of flooding in the NE Cuba. We even had to use a small row boat to cross a river where the bridge was wiped out.
Thanks for a great trip with great bikes.
I rented two bikes on my recent trip to Cuba, I was very satisfied all around with the service and product. Their staff was timely and professional and did everything possible to meet our needs. I would use their services again.
Renting bikes was seamless. The bikes arrived to our apartment in Havana on time and in good condition. The bikes were well maintained and high quality, and worked perfectly on the hills in Vinales. The return of the bikes was equally easy. I high recommend.
I would highly recommend Profil Cuba-Reisen. They're flexibele and willing to help you during your trip. The bikes are in good conditions. Take an extra MTB inner tube with you as the roads in Cuba are really bad.
We were pretty nerviois about making a bike rental with a company in another country and everything went very smoothly. The bikes were in good condition and dropped/picked up on time. We were actually 2 hours late to pick up because of a broken down bus and the employee waited for us. Rode long km days on the bikes with 15/20kg of gear on the racks with no problems. Would highly recommend.
I am back from Cuba and would like to tell you that my Hemingway Tour in Havana was really nice. The guide was fantastic. Unfortunatelly i do not have her email else i would like to say her personally thanx. She was very knowledgable and a very nice person. Thanx